Terms and Conditions of Memberships and Item Use
Membership Eligibility
1.
Individuals who have children or care for
children can have membership with Play Matters Toy Library. Each membership is treated as either family membership
or organisational membership.
2.
Prior to borrowing, all Members must:
a.
complete and submit a Membership Application
(either online through the Play Matters library database or in person at the
library);
b.
pay the annual Membership Subscriptions (valid
for 365 days)
i.
12 Month Family $100
ii.
6 Month Family $60
iii.
Organisational $ Negotiable.
c.
Bank transfer Payment: money must be received in
our bank account before you can borrow;
d. Agree to the Terms and Conditions of Membership and Items Use;
3.
The Member agrees to read and fully understand
the rules and regulations of Play Matters Toy Library before joining and
borrowing items. The Member understands
that failure to comply with any of these rules may result in revocation of membership
without refund and/or legal action against the Member.
4.
The Terms and Conditions of Membership and Item
Use are subject to change at any time.
Members are notified via email of any updates to this policy. Current terms and conditions are provided
again to the member when an item is borrowed and checked out.
5.
Once a Member’s subscription has expired, they
will be required to renew their membership via the steps listed at point 2. Of
this document before resuming borrowing.
Borrowing Conditions
6.
Only Member borrowing the item is authorised to
use Play Matters Toy Library items. The
Member shall not permit the use of the items checked out to him or her by any
other person unless by the express permission of Play Matters Toy Library. An exception to this within the Member’s
household/family using the items under the Members supervision. The Members retains responsibility for the
item at all times including for any breakage or damage, and Play Matters Toy
Library reserves the right to cancel a membership without refund or refuse
borrowing for a member who is allowing their borrowed items to be used by other
individuals or groups.
7.
Members may borrow up to 6 items from the
catalogue at any one time for a maximum period of 28 days. Items may be reserved in advance via the
online catalogue.
8.
Play Matters Toy Library reserves the right to
refuse or limit renewals. If the
renewals are offered, the Member must follow the renewal policy outlined by
Play Matters Toy Library their staff and/or volunteers.
9.
All items borrowed are to be returned to Play Matters
Toy Library by close of business on their Return Date.
10.
The Member agrees to bring back items on time
and be responsible for any fines and late fees.
The Member understands that failure to do this may result in the
revocation of membership without refund.
Late fees are charged at $1 per item per day and are capped at the full
replacement cost of the item plus $5 administrative fee. Late fees are subject to change.
11.
Play Matters Toy Library reserves the right to
use appropriate steps to retrieve overdue items or unpaid fines and fees,
including the use of a collection agency and/or legal action, and require the
Member to pay the costs of any such action.
Play Matters Toy Library.
12.
Play Matters Toy Library may replace severely overdue
items (over 30 days), holding the Member responsible for the full replacement
cost plus a $5 administrative fee. Fines
must be paid in full before borrowing additional items.
13.
Members are responsible for counting pieces of
toys on the day of borrowing before leaving the library. If Member realise that the toy is incomplete
when he/she gets home, Member to email Play Matters Toy Library immediately with
the toy number and correct details.
14.
Members must provide helmets for children using
any bikes or bike style toys, including Euro trikes and scooters. This is the condition of our insurance.
Members may view the helmet waiver and release form on our website or via the
link in your welcome email.
15.
No toys are stored with batteries. Tester batteries are available for Members to
use to test if toy is working prior to borrowing. Members to supply own batteries for the use
of these toys.
Item Use and Care
16.
All toys are to be returned in the same condition
as they were issued, barring normal wear and tear. If a toy is broken due to inappropriate use
or neglect, including damage by pets, Member will be charged the full cost of
replacing the toy or Member may replace the toy.
17.
There is a $5 per piece replacement fee for any
missing pieces. Member may borrow the
toy for an additional 28 days to try and locate any missing pieces. If the toy becomes inoperable due to the
missing piece, Member will need to replace the toy or pay a negotiated
replacement fee.
18.
If a toy is lost, Member will need to replace
the toy or pay a negotiated replacement fee.
Member may borrow the missing toy for an additional 28 days to try and
locate it.
19.
All toys must be retuned clean to prevent the
spread of germs. Quick guide for cleaning toys:
a.
wash the toy with warm soapy water;
b.
a toothbrush can be used to get into nooks;
c.
toys that require the use of batteries, baby
rattles and wooden toys should not be submerged in water. Wipe these toys thoroughly with a damp cloth
and pat dry;
d.
Leave in the sun to dry or dry with a clean tea
towel;
e.
Wipe over wooden puzzles with a hot soapy damp
(not wet) rag;
f.
If a Member’s child has been ill, toys must be
disinfect before returning. This can be
done with antibacterial wipes or spray. Don’t soak in disinfectant as this can
remove the colour from some plastics;
g.
Cloth toys and costumes will have cleaning
instructions on the tag. Some can only
be spot cleaned; others can go in the washing machine;
h.
Outdoor and sandpit toys must be cleaned well to
be stored inside. Immerse in soapy water
in the laundry tub and then rinse under running water to remove sand;
i.
Do not leave ride on toys outside in the rain or
hot sun;
j. Ensure toys are dry before packing them in the box
Privacy and Acknowledgement of Data Collection
20. Play Matters Toy Library commits to taking as much care as is reasonable in protecting Members’ personal information online.
21.
Play Matters Toy Library uses Office 365 to
store files and information; Lend Engine to power its catalogue. The privacy and/or data security policies of
these providers are linked below*.
22.
The Member understands that by applying the
membership online and using the web-based catalogue, they are submitting
personal data at their own risk and that Play Matters Toy Library is not liable
for any breaches of Member’s privacy or abuse of Member’s personal information
b any other party.
*3rd party privacy and/or data security policies
·
The privacy policy of Lend Engine is available
at https://www.lend-engine.com/privacy-policy
· The privacy policy of Office 365 is available at https://privacy.microsoft.com/en-ca
